(4.3 / 5)1900+ Ratings

Tropic Isle Living Reviews

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Overall Rating

4.3

8 Reviews

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About Tropic Isle Living

Tropic Isle Living is a company that offers a variety of all-natural products. They are known for their Jamaican Black Castor Oil (JBCO), which is light in color due to the technique in gently roasting the beans to retain the highest quality of nutritional value in the oil that aids in the growth of hair, healthy body, and skin products. They do not test their products on animals. They ship both domestically and internationally, with shipping options including USPS and UPS. They also offer a store locator on their website for customers who prefer to purchase their products in person. Their customer service can be reached at customerservice@tropicisleliving.com for any inquiries or issues. Please note that their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. They do not currently offer samples of their products. Their headquarters are located at 829 Pickens Industrial Drive, Suite 8, Marietta, GA 30062. They operate from Monday to Friday, 08:00 - 17:00. For any requests for donations, samples, and sponsorship opportunities for upcoming events, requests can be sent to marketing@tropicisleliving.com. After an order has been processed and shipped, customers will receive an email with tracking information. If the email is not received, customers can email them at customerservice@tropicisleliving.com. They do not allow changes to orders once they have been placed. If the order has not yet been shipped, they will provide support to help cancel the order. They do not sell extra dark Jamaican Black Castor Oil. Their Jamaican Black Castor Oil is light in color due to the technique in gently roasting the beans to retain the highest quality of nutritional value in the oil that aids in the growth of hair, healthy body, and skin products. Burned seeds have no nutritional values. They do not test on animals. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They do not currently offer samples of their products. Web orders ship via USPS. Once an order has been placed and the purchase has been approved, their system does not allow changes to the order. If the order has not yet been shipped, they will provide support to help cancel the order. Their Jamaican Black Castor Oil is not intended for internal use. If a product needs to be returned, customers can contact their customer service department with the order number and reason for return. One of their customer service representatives will follow up with further instructions. They

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Tropic Isle Living Customer Reviews (8)

0/5

Nicholas Holloway

Verified Buyer

Feb 11, 2023

Ramon Hernandez

Verified Buyer

Feb 9, 2023

Victoria Sanderson

Verified Buyer

Feb 9, 2023

Daniel Whitley

Verified Buyer

Feb 8, 2023

Phillip Keller

Verified Buyer

Feb 8, 2023

Angelika Schuster

Verified Buyer

Feb 7, 2023

Hye Muncy

Verified Buyer

Feb 6, 2023

Sam McLean

Verified Buyer

Feb 6, 2023

Tropic Isle Living Customer’s Q&A

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Tropic Isle Living FAQs

About Tropicisleliving.com Payment Method?

Tropicisleliving.com is an online shopping platform that supports an extensive range of payment methods. This indicates a commitment to customer satisfaction. However, once an order is placed and the purchase has been approved, changes to the order are not possible. If the order has not yet been shipped, support is provided to help cancel the order. It's important to ensure that the products selected, order quantity, payment method, and shipping address are all correct before completing the order. If a product needs to be returned, contact the customer service department with the order number and reason for return. A customer service representative will then provide further instructions. If there are any additional questions or concerns, the customer service department can be contacted via email or phone call. The website also offers a tracking feature for orders after they have been processed and shipped. An email with tracking information is sent out, and if this email is not received, the customer service department can be contacted for assistance.

About Tropicisleliving.com Prices and Cost?

Tropicisleliving.com is an online store that sells beauty and cosmetics products. The store offers a variety of products, with prices varying based on the product type and size. The average order value (AOV) for purchases from the site is between $50-75. In terms of shipping, free shipping is automatically applied to purchases over $35, excluding Canada. The shipping rates for items sold are weight-based as well as distance-based (zip code to zip code). For international orders, they are shipped by DHL Worldwide Express with an estimated delivery time of 7-14 business days. It's important to note that the store had online sales revenue of $68,500 in March 2024. However, this information might have changed as it's not up-to-date. For the most accurate and current information, it's recommended to visit the official website of Tropic Isle Living.

Tropicisleliving.com Return Policy?

Tropic Isle Living has a clear Shipping Policy and Return Policy. They ship in the United States and Canada. They provide Standard Post and Priority Mail via the United States Postal Service (USPS) and also offer UPS shipping options, including P.O. boxes and military APO, FPO and DPO destinations. Standard Shipping takes 5-10 business days, however, it does depend on the distance (zip code to zip code). Please allow one to two BUSINESS days (weekends and holidays not included) to process the order before it is shipped. During holiday periods, please allow additional processing and delivery time. If you would like your order rushed, express shipping options are provided at the check out. Free shipping will automatically apply to purchases over $35 excluding Canada. The shipping rates for items they sell are weight-based as well as distance based (zip code to zip code).

As for the Return and Refund Policy, Tropic Isle Living is committed to offering their customers the best possible prices therefore, once an order has shipped, they are unable to offer refunds, returns, or exchanges. All sales are final. Tropic Isle Living reserves the right to refuse any returns at any time.

About Tropicisleliving.com Popular Products and Services?

Tropicisleliving.com is an online store that specializes in natural and organic health and beauty products. The range includes hair care, skin care, body care, and bath products. Customers can find items such as oils, shampoos, conditioners, soaps, scrubs, and creams, all made from natural ingredients sourced from the Caribbean. The store's main country is the United States and it falls under the category of Beauty and Cosmetics.

In terms of performance, Tropicisleliving.com has experienced a growth of 60% in revenue over the past three months. In March 2024, the store had online sales revenue of $68,500, a conversion rate of 4.00-4.50%, an average order value (AOV) of $50-75, and 28,388 sessions.

When compared to its competitors, Tropicisleliving.com holds its own with solid revenue and a respectable conversion rate. It ranks below Asiamnaturally.com and Kreyolessence.com but surpasses Iqnatural.com and Urbanhydration.com in terms of revenue.

Tropic Isle Living has also launched a new Plant-Based Boosters DIY Pure Oils Collection that includes the most nutrient-rich oils from around the world. Each oil in the line offers a multitude of benefits – from helping to grow hair to nourishing the skin to strengthening nails. This collection is part of the tradition of using powerful oils for health and beauty benefits from specific regions in the world.

Overall, Tropicisleliving.com offers a wide range of natural and organic products and has a strong presence in the beauty and cosmetics industry.

What are the top-selling products on Tropicisleliving.com?

The top-selling products on Tropic Isle Living include the Jamaican Black Castor Oil (ORIGINAL), Hair Gro Growth Oil, Hair Gro Rosemary Mint Leave-In Mist, Hair Gro Leave-In Mist, Strong Roots Red Pimento Hair Growth Oil, Jamaican Black Castor Oil XX Dark, Hair Gro Rosemary Mint Growth Oil, Hair Gro Rosemary Mint Shampoo & Conditioner Set, Hair Gro Protein Conditioner, Coconut Jamaican Black Castor Oil Hair Food, and Strong Roots Red Pimento Moisture Mist. Other popular items include the HAIR GRO Growth Serum Drops, TRILOGY Jamaican Black Castor Oil Bundle, HAIR GRO Cleansing Moisturizing Shampoo, HAIR GRO 4N1 Curl Crème, 5N1 Loc Down Gel, and the GROW WITH US Shampoo & Conditioner Set. The website also offers a variety of Smooth Natural Oils in different scents like Mighty Mango-Papaya, Popping Peppermint, Classy Coconut, Tantalizing Tea Tree, Lively Lemongrass, and Luscious Lavender. The Strong Roots Men line is also popular, with products like the Beard + Hair + Body Wash, Beard + Hair Oil, Beard + Hair Pomade, Texture + Curl Crème, Liquid Edge Spray, Stubble + Bump Control, and Tattoo-Revita Balm. The GROW WITH US Full Kit and Treatment Kit are also top sellers. The site also offers a Mystery Green Box for those looking for a surprise.

Are there any customer reviews or complaints about Tropic Isle Living?

Tropic Isle Living is a company known for its Jamaican Black Castor Oil products. The company has received a mix of positive and negative reviews. On the positive side, customers have praised the Jamaican Black Castor Oil for its moisturizing and detangling properties, with some noting that it leaves their hair feeling soft and causes a tingling sensation on the scalp, which they believe indicates hair growth. However, some customers have expressed dissatisfaction with the consistency of the oil, stating that it is not as thick as other castor oils and is a bit watery. There have also been complaints about the smell of the oil, although this seems to be a matter of personal preference. In terms of complaints, some customers have reported issues with the pump of the Daily Hair Growth Leave-in Conditioning Mist, stating that it does not work properly. Additionally, there are some negative employee reviews indicating a toxic work environment and broken promises from upper management. Overall, the reviews suggest that while many customers find Tropic Isle Living's products beneficial, others have had less positive experiences.

Can I exchange an item?

Tropic Isle Living only replaces items if they are defective or damaged. If you need to exchange it for the same item, please send an email to webmaster@tropicisleliving.com and send your item to: 829 Pickens Industrial Dr Ste 10 Marietta Georgia US 30060.

What is Tropic Isle Living's refund policy?

Tropic Isle Living has a 30-day return policy. If 30 days have gone by since your purchase, unfortunately, they cannot offer you a refund or exchange. To be eligible for a return, the item must be unused and in the same condition that you received it, and it must also be in the original packaging.

How can I track my Tropic Isle Living order?

You can check the status of your order by logging into your account on the Tropic Isle Living website. If you don’t have a login, visit the Order Status page and enter the email address associated with your order along with your Order number.

How long does it take for a Tropic Isle Living order to be processed and shipped?

Please allow one to two business days (weekends and holidays not included) to process the order before it is shipped. During holiday periods, please allow additional processing and delivery time. If you would like your order rushed, express shipping options are provided at the checkout.